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Citizen Insight

Wednesday, December 12, 2012

New App Lets Residents Judge City Performance

A new data-driven website and downloadable app lets Boston residents check in on the city's services performance, including transportation, crime, fire, parks and other departments.

Crime in Boston has gone down by 4 percent compared to last year. Fires are reached within 4 minutes 66 percent of the time. A total of 1,190 cars were towed in September.  Thanks to a new data-driven website and downloadable app, Boston residents can now check in on the city's performance across various city services, including downloads at the library, tree issues in parks, police and fire response and traffic and parking issues.  With the Boston About Results program, residents can track each department's goals against the city's actual statistics in a way that is open and transparent to the public in an effort to let residents see how the city is performing. In addition to the web-based scorecard, there's also an iPad app called …

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